Returns & Exchanges

RETURNS

All sales are final. No returns will be accepted without prior authorization from Bayou City Knives. Call or e-mail Bayou City Knives to receive authorization. There will be a minimum 20% restocking fee on all returned merchandise within 30 days of purchase. All returned merchandise must include all the original packaging and documents. Defective products are covered by the manufacturer’s warranty. We are not a warranty return location but we will be glad to help you get in contact with the manufacturer to discuss your warranty. We will be glad to help you get a replacement for the first 30 days after invoice date on a defective product.

CANCELLED ORDERS

Orders may only be cancelled if you are notified of a backorder and you contact Bayou City Knives within 24 hours of the time the email was sent to you. There will be a $10.00 processing fee for those orders cancelled before shipment. Special Order and Limited Production items may not be cancelled for any reason.

PRODUCT PHOTOS & DESCRIPTIONS

Photos are for reference only and may not match the product exactly. We are dependent on the manufacturer’s for product photos and descriptions. It is the purchaser’s responsibility to read the product description in order to insure he/she is purchasing the correct item.

LEGAL NOTICES

MUST BE 18 OR OLDER TO ORDER

WARNING! ALL BLADES ARE SHARP! Knives and swords are not designed or intended to be used as weapons or toys. Purchaser grants that he/she is in compliance with local and state laws and is legally able to purchase the items ordered, whether by phone, mail, fax, e-mail, or in person. Bayou City Knives, Inc. makes no expressed or implied warranty as to any matter not expressly provided herein, including, but not limited to, condition, quality, design, or fitness of the knife, sword, or other tool for any particular purpose or use. By accepting the knife, sword, or other tool, purchaser agrees to hold Bayou City Knives, Inc., its employees and associated companies, blameless and without liability to purchaser or any person whatsoever for any claim, loss, damage , or expense arising from handling, use, display, or storage of the knife, sword, or other tool.